Effective Date: November 1, 2025
Last Updated: November 1, 2025
Introduction
Welcome to TheKalki,
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our SaaS platform, software applications, or purchase our hardware products (collectively, “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information to provide and improve our Services. The types of data we collect include:
a. Personal Information
When you register, subscribe, or contact us, we may collect:
Full name
Email address
Phone number
Company/organization name
Billing and payment information
Login credentials (if applicable)
b. Technical Information
When you use our software, hardware, or website, we may automatically collect:
IP address
Browser type and version
Device information
Operating system details
Usage logs and interaction data
Hardware identifiers (for connected devices)
c. Product Usage Data
For SaaS and software-based services, we may collect:
Feature usage statistics
Performance metrics
Error reports and diagnostic logs
License or subscription details
d. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, and improve our platform. You can manage cookie preferences through your browser settings.
How We Use Your Information
We use your data to:
Provide, operate, and maintain our Services
Process payments and manage subscriptions
Communicate with you (support, updates, promotional offers)
Improve and personalize user experience
Conduct security checks and prevent fraud
Comply with legal obligations and enforce our Terms of Service
How We Share Your Information
We do not sell your personal data. We may share information only in the following cases:
Service Providers: With trusted vendors for hosting, payment processing, analytics, or customer support.
Legal Compliance: When required by law, regulation, or court order.
Business Transfers: In case of mergers, acquisitions, or restructuring.
With Your Consent: When you authorize us to share data for specific purposes.
Data Security
We implement advanced security measures—encryption, access control, and network firewalls—to protect your data. However, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data
Withdraw consent for marketing communications
Request a copy of your data in a portable format
Object to or restrict processing
To exercise your rights, contact us at [email protected]
Third-Party Links
Our website or applications may contain links to third-party services. We are not responsible for the privacy practices or content of those external sites.
International Data Transfers
Your data may be stored and processed on servers located outside your country. We ensure appropriate safeguards are in place to protect your information according to applicable data protection laws.
Children’s Privacy
Our Services are not intended for children under 13 (or 16 in certain regions). We do not knowingly collect data from minors. If you believe a child has provided us personal information, please contact us for prompt removal.
Updates to This Privacy Policy
We may update this Policy periodically to reflect changes in our practices. The updated version will be posted on this page with a revised “Last Updated” date.